Jobber is a great tool for lawn care, cleaning, and plumbing crews. If you run an IT support business or MSP, you deserve software built around tickets, client assets, and SLAs, not mowing routes. That is Servelo.
Start Free 30-Day TrialHonest answer first: neither tool is better at everything. They are built for different businesses.
Lawn care, cleaning, HVAC, plumbing, landscaping. Crew scheduling, route planning, and consumer-facing bookings are its core. If that is your business, Jobber is a strong choice and this page will not pretend otherwise.
IT support shops, MSPs, and field technicians who live in tickets. Client asset inventories, network maps, SLA response targets, email-to-ticket, and remote sessions are first-class features, not workarounds.
| Capability | Servelo | Jobber |
|---|---|---|
| Built for | IT support teams and MSPs | Home service crews |
| Pricing model | Flat $29 to $99 per month per workspace | Tiered plans priced by team size |
| Client asset inventory and network map | Included | Not offered |
| SLA tracking with breach alerts | Included on Pro and Business | Not offered |
| Remote access to client devices | Built in (beta) | Not offered |
| Live chat widget with AI assistant | Included on every plan | Not offered |
| Quotes, invoices, and online payments | Included | Included |
| Customer self-service portal | Included | Included |
| Review requests | Included on every plan | Included on higher plans |
Comparison based on publicly available information as of July 2026. Jobber is a trademark of its owner; Servelo is not affiliated with Jobber. Check jobber.com for their current features and pricing.
These are the features IT teams keep asking general field service software for.
Track every device at every client site, scan networks to discover new hardware automatically, and export a visual network map you can share with the client.
Set response and resolution targets by priority. When a ticket is about to blow past its target, admins and the assigned technician get alerted before the client notices.
Clients open tickets by sending an email and reply without ever logging in. Your team answers from Servelo or straight from their inbox, and the thread stays on the ticket.
Send line-item quotes clients can accept and sign online. Accepted quotes become invoices with built-in payment links, and paid invoices sync back to the job automatically.
Every ticket gets an AI Job Planner. On Pro and above, AI drafts replies and summarizes long threads so techs spend time fixing, not typing.
Revenue, expenses, technician performance, mileage, hours, and fuel costs with period comparisons and exports. See net profit for any period without a spreadsheet.
Per-user pricing means every hire raises your software bill. Servelo charges per workspace, so adding your fifth tech costs the same as your first: nothing.
Yes. Every plan starts with a 30-day free trial, no credit card required. Your workspace is live in about a minute.
Clients can be added from the Clients page in seconds, and our team will help you bring your existing list across. Email support@serveloapp.com and we will get you set up.
Connect Square for card payments: every invoice gets a prefilled checkout link, and the invoice marks itself paid when Square confirms the charge. You can also add PayPal and Venmo links to invoice emails. Square's standard processing fees apply and Servelo adds no markup.
If your business is residential lawn care, cleaning, or similar crew-based home services and you need consumer booking and route planning, Jobber is built for exactly that. Servelo is the right choice when tickets, client assets, and response-time commitments are the center of your work.
Set up your workspace free for 30 days. Keep your data either way.
Start Free Trial